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Custom CRM

 
Do you need to manage your Customer relationships and related business processes from one single, integrated software application? Do you feel that you need to extend and customize that standard Sales/Marketing/Support CRM package or SaaS you are evaluating?

Customers across multiple industries have selected the OutSystems Agile Platform as the right technology to implement their own, tailor-made CRM applications. Replace many-month deployment projects with a flexible CRM solution that seamlessly integrates with your existing systems and provides a unified user interface across website, call centers, provisioning or billing systems, implementing the processes that make sense for your business. With a solution that evolves at the same pace your business is evolving.

 
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Our network of agile professionals can deliver a solution tailored to your needs, in record time. Tell us what you need and we’ll give you a free estimate.

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Tailor-made for your business Tailor-made for your business

Layout your business in your CRM application, instead of adapting your business to a packaged application.

One single customer view, across multiple systems One customer view, across multiple systems

Aggregate all dispersed data about your customer's profile, activity and transactions.

Fast integration with existing systems Fast integration with existing systems

Integrate your CRM with your ERP and other business support systems upfront, for end-to-end efficiency.

Unified customer analytics Unified customer analytics

Understand what your customers are looking for. Whether they call, browse your web site or go to your store.

Change your CRM as your business changes Change your CRM as your business changes

Take advantage of our Agile Platform to adapt and tune your CRM to fit your business forever.

CRM Case Studies - Custom and Web Based CRM

Ortho Kinematics deploys custom CRM and Image Operations application in 3 weeks replacing salesforce.com

The team delivered a solution scalable enough to create an application of the right size while retaining the flexibility to add extra capabilities and components afterwards. Read more...

  • 3

    weeks time to production

  • 100

    % replacement of salesforce

Faith Educational Ministries delivers new Student Information System using Amazon’s EC2 Cloud and OutSystems Agile Platform

Faith Academy and the OutSystems’ team were able to deliver a custom-built student information system that better met the needs of educators and students. Read more...

  • 1.5

    developers involved in the whole project

  • 7

    weeks for system delivery

Turismo de Portugal develops and deploys a School Management System to 16 schools in 20 weeks using the OutSystems Agile Platform

The custom-tailored system implements the standardized processes for the previously independent 16 schools, and is immediately adopted by the key users. Read more...

  • 20

    weeks time to market

  • 16

    sites deployed simultaneously

TNT develops and deploys custom-built decision support solution in 7 weeks using the OutSystems Agile Platform

TNT created a fully custom-tailored solution, delivered on-time and within budget, for its Global Account Management department. Read more...

  • 7

    weeks time to market

  • 100

    % delivered on time and budget

Startup Home Energy launches in 4.5 months with an end-to-end CRM

At the cornerstone of the new business strategy was a CRM system that allowed the company to automate the process of acquiring a new customer, scheduling a visit and, handling billing and payments. Read more...

  • 18

    weeks time to market

  • 120

    % of scope implemented

MAIN Energie opens a new line of business in 30 weeks

MAIN Energie’s proprietary CRM system needed to be replaced since it was starting to show its limitations. It could not cope with the customer growth and it did not have the required flexibility to address the new market requirements. Read more...

  • 30

    weeks time to market

  • 3

    weeks between releases

Tercica deploys a custom CRM in 10 weeks

Tercica had entered a phase of rapid growth and needed a specialized CRM system to support the company's interaction processes between the sales team and their two target audiences: the physicians' community and insurance companies. Read more...

  • 10

    weeks time to market

  • 100

    % mobility access

Insurance Company deploys Call Center application in 6 weeks

The application was  targeted at 100 call center agents and at 150 employees from the different departments that support the back office follow-up of complex customer requests. Read more...

  • 6

    weeks time to market

  • 2

    days to perform critical changes

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