Agility Awards

Project Description: ANA’s CRM project was designed to unify the way Customer Relations & Marketing work and share information from an aviation and non-aviation perspective across 4 airports (Lisbon, Porto, Faro and the Azores) and the ANA head offices. The main goal is to manage customer information in a single point, integrating information from other systems.

Customer quote: “Using OutSystems’ agile methodology, it was possible to align the requirements from the Customer Management & Marketing teams with the new CRM solution from day one, and the Agile Platform lets us efficiently implement new requirements for future CRM improvements.” – Célia Macieira, IT Manager at ANA Aeroportos.

Project Description: The Imagiology Management System (IMS) supports all the activities related with the radiology business, including schedule management, call-center, appointment management, reception check-in, billing, dictation & transcription, accounting and human resources. The IMS supports connection to third party Health Care Systems using standard protocol HL7.

Customer quote: “We have a very dynamic team that is always suggesting new features to improve workflow performance. OutSystems’ agile methodology and supporting Agile Platform gives IMI the flexibility to change business and workflow rules every week if we want.”– Nelson Mendes, Project Manager at IMI.

Project Description: The Contract Management Solution manages all the information regarding service contracts (utilities, telecommunications, rents, car rentals, fuels, IT support, etc.) according to Jerónimo Martins internal procedures. This application keeps a central repository of contract data, billing plans and invoice processing information in order to be able to automatically verify and financially account for any service invoice. Contract Management uses extensive integration with other systems including SAP, Readsoft (Invoice processing cockpit and invoice OCR) K2 Blackperl, and Meridio (document management system).

Customer quote: “The contract management project is priceless for our organization but required a major change to the existing business practices which were made iteratively during the development process. Without the agile methodology and OutSystems’ Agile Platform it would have been impossible to deliver the project successfully.” – António Pereira, Consolidation Director at Jerónimo Martins.

Project Description: The Identity Management Solution centrally manages all user identification and access rights on the internal information systems of the organization based on the job function of the employee or contractor. User provisioning is supported using workflows comprising management approval and technical implementation. In addition the application provides self-service capabilities to the end user, including password reset. The application is integrated with SAP and provides extensive operation logging for audit purposes, automatic generation of alerts and the ability to identify inconsistencies between HR information, approved user accesses and real user permissions.

Customer quote: “With the Identity Management application JMR has been able to support a growing number of user requests for access to systems with the same resources and in less time. As JMR continues to grow rapidly processing these requests was becoming a challenge and with the new application we virtually eliminated lost requests and user provisioning errors.” – Rui Tomás, IT Manager at Jerónimo Martins.

Project Description:The Real Estate Management project’s main goal was to manage real estate assets from different aspects including licensing, store information, taxes , etc. The new application provides a unified view and control of all assets for the JMR community of real estate users and managers. The application is integrated with existing systems and provides a set of alerts to keep all tasks on track.

Customer quote: “With OutSystems agile methodology it was possible to implement all of the project’s main features on time and in budget. Using the Agile Platform to support an iterative development approach, with shared responsibility between developers, project managers and business users; we have a very efficient method for achieving project goals.” – Rui Aparício, IT Business Development Manager at Jerónimo Martins.

Project Description: The new Business Management system supports Home Energy’s Energy Certification and Energy Micro-generation business processes for the housing market. It’s a modular solution providing a complete operational system. Application modules include: Call-Center, Mobility (running on Tablet-PC’s), Scheduling, Billing, Analysis, CRM, Websites and much more.

Customer quote: “Our time-to-market was a critical issue, having an experienced and skilled development team from Reditus using OutSystems’ Agile Platform, combined with the Agile methodology, allowed us to accomplish our goals. It wouldn´t have been possible otherwise!” - Miguel Barreto, Home Energy’s Administrator.

Project Description: REN Trading buys, sells, imports and exports electrical energy. To manage these processes they need to gather and integrate several inputs in a centralized system for online consultation and reporting. RENs integration challenge included system inputs spanning multiple files with different formats (excel, text, etc) and a highly complex data import and validation process. SIRT, with its consolidated data views, planning and invoicing functionalities, has provided the business with an integrated control and decision-making tool adding great business value.

Customer quote: “The Agile methodology we used with OutSystems’ Agile Platform enabled the execution of the SIRT Project in multiple sprints with the sequential implementation of functionality by order of importance to our business – and allowed us to realign priorities during each iteration.” - Fernando Santos, REN Trading Administrator.

Project Description: Fly.com is an advanced travel search engine that aggregates airfare information from hundreds of airlines and travel agencies to present the best prices to users who are then able to filter, sort and customize the results to their own needs. Users can then proceed to perform bookings on their favorite airlines or travel agencies. Also included in Fly.com is an extensive calendar system that stores the best travel dates from previously executed searches, allowing users to benefit from flexibility in finding the best travel period for their dates.

Customer quote: “Using the OutSystems Agile Platform allowed Travelzoo to produce a solution that not only caught up with the market as of when we started, but in fact kept up with and leapfrogged our leading competitors in a number of areas,” said Max Rayner, Travelzoo’s Chief Technology Officer. “This would not have been possible without our lean, agile approach, and the way in which the OutSystems' Agile Platform enables extreme performance and flexibility."

Project Description: The ECHO-LOCO system supports the business processes for localized claims handling of multinational clients in the Van Ameyde organization. This system automates all business rules and processes, simplifying the localized claims process that spans different countries and regulations.

Customer quote: “The Agile approach we were able to adopt with OutSystems’ Agile Platform ensured our ability to integrate all business processes in an extremely short time period and in a highly flexible manner.” - Marco Valkenburg, IT Manager at Van Ameyde.

Project Description: Integrated CRM, Billing, Message exchange, Portfolio management and reporting Tool.

Customer quote: “The Agile Platform is a perfect match to our need for business agility. Speed, flexibility and the Agile development approach have allowed us to rapidly deliver high impact business applications that can react to our changing business needs. I give the OutSystems technology and delivery team a rating of 9 out of 10!" - Andries Schilt, Operations Officer at Main Energie.

Project Description:Platform implementation that enabled the redesign of OK! teleseguros site and created an area of Home Insurance with multi-company (brand), multi-branch, multi-channel and multi-product, thus allowing a value chain management of Via Directa and their marks, integrated with the systems of Caixa Seguros Group, including 3R, Cogen, complaints and claims applications. This site’s restyling, improving its image and content management (i.e. overall image of the site, adds and news), offers a simulator functionally as well as the possibility to know and modify policies through registration in a private client’s area, where clients can also receive their receipts, documentation, messages and alerts.

Customer quote: “This project was a true success as it exceeded the business’s expectations in terms of objectives achieved and above all business benefits. The Agile Platform and methodology allowed the business to engage the development team and see the immediate impact and results of all project changes and decisions.” - Sérgio Carvalho, Marketing and Product Director at OK! teleseguros.

Project Description: The project provided a software solution for the Gas Portfolio Management. In this solution the following subjects were implemented: Contract & Capacity Management for Gas portfolio(s) (hr based) Generation of supply, capacity, demand forecast and sales overviews (part of the current GPRM sheet) Nomination overview for commercial dispatch purposes Preparation for next phase overviews: tolerance, ‘Storage’, and ‘flex’ overview.

Customer quote: “The Gas Portfolio Management application was implemented over a period of three months which was only possible with the OutSystems’ Agile Platform and methodology. Their way of sharing information, processing activities and reviewing project deliverables with key users of RWE NL was instrumental to the success of this project.” - Perry van de Goorberg, Project Manager at RWE.

Project Description: XDx created the Analysis Request Management System (ARMS) to automate tracking clinical trial samples and pathology requests from a variety of sources. It keeps track of the specimen available for analysis, specimen requested from various centers, specimen sent out to various experts for analysis, the returned result(s) and the specimen that are returned to the various centers.

Customer quote: “This was our first Agile project and it achieved the two key business goals: avoiding tracking errors and improving real-time data consistency for our studies. Most importantly, we were able to deliver this value to the business in a record time, exceeding both developer’s and user’s expectations and establishing Agile as the preferred methodology for this type of development project.” - Jochen Scheel, Director at XDx.

Project Description: The SAMS application captures the log and shipment information for blood samples in clinical trials. It captures the data from paper forms and performs validation and consistency checks against external systems. Integrates with LIMS (Laboratory information Management) system and the clinical database to fetch and validate information.

Customer quote: “Realizing our need for a user friendly application, the XDx software team was able to develop SAMS in a record period of time with all the features for data entry as requested by the clinical operations team. Overall this application has not only improved work efficiency for many users but surpassed its expectations as it also serves as a reliable source in identifying trends on clinical study blood sample collection.” - Upen Patil, Clinical Data Manager at XDx.