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Sales Development Representative

Atlanta, GA Area - United States

An OutSystems Sales Development Representative is responsible for:

  • Executing outbound calling campaigns to targeted prospects to generate “sales ready” qualified leads and set appointments for the OutSystems sales team to close new business;
  • Responding to inbound inquiries from prospective customers (phone, email, and web), attaining key data to qualify the prospect, generate “sales ready” leads, and set appointments for the OutSystems sales team to close new business.
     

Responsibilities & Expectations:

  • Achieving targeted demand generation quota including volume of contacts, qualified leads generated, lead conversion percentage, and appointments set;
  • Representing OutSystems in a professional and ethical manner to customers, prospects, partners, and colleagues;
  • Maintaining a positive, can-do attitude;
  • Understanding and following OutSystems’ corporate and sales policies and procedures;
  • Conducting research of companies and contacts via the internet, salesforce.com and other sales resources;
  • Making a high volume of outbound calling via targeted sales campaigns to prospective customers sufficient to meeting daily, weekly, monthly, quarterly, and quarterly activity objectives;
  • Respond to a high volume of inbound new business prospect calls (live), email inquiries, and web leads driven from marketing initiatives;
  • Discovering and capturing key information as specific by OutSystems Sales and Marketing;
  • Qualifying prospects, setting appointments, and communicating the opportunity details to the Regional Sales Executive;
  • Achieving targeted demand generation goals including volume of prospects handled, qualified leads generated, appointments set, etc;
  • Securing key customer information to identify qualified “sales ready” leads and prospective customers to be nurtured for future opportunities;
  • Collaborating with OutSystems Sales and Marketing to execute targeted business campaigns;
  • Demonstrating a sound knowledge of the current technologies and concepts influencing IT buying decisions;
  • Demonstrating a complete knowledge of OutSystems’ product and service value proposition with the ability to apply this knowledge to meet prospects needs to maximize interest in OutSystems.

 

Necessary Qualifications:

  • 5+ years of sales or demand generation experience with a proven track record of success in achieving and exceeding quota or goals measured in calls/day, appointments/week, qualification of opportunities, etc;
  • Bachelors degree or equivalent;
  • Ability to work independently and as part of a team;
  • Be self-motivated and know when to seek guidance;
  • Ability to work in situations that can be unstructured and potentially stressful;
  • Ability to change priorities quickly, and capacity to handle multiple tasks;
  • Must be detail-orientated with exceptional organization and time management skills;
  • Discovering and capturing key information as specific by OutSystems Sales and Marketing;
  • Understanding of the IT industry with a background of prospecting to IT decision makers;
  • Familiarity with application development software, database management software, business process management software, or similar software that enables the development, delivery, or management of business applications;
  • Familiarity with Web 2.0, cloud computing, virtualization, and mobile;
  • Familiarity with of application development approaches and methods is a plus;
  • Outstanding communicator via phone and email to both technical and non-technical audiences;
  • Strong cold calling skills with ability to maintain high volume of outbound calls per day/week/month;
  • Ability to do initial research on accounts prior to contact;
  • Ability to promptly respond to a high volume of inbound leads via phone and email while maintaining outbound call volumes;
  • Proficiency with Microsoft Office, WebEx or similar web conferencing product, and CRM or sales management tools (salesforce.com preferred);
  • Technical ability to understand competitive differentiation and respond to initial questions;
  • Demonstrate strong desire to keep up-to-date on technology trends, changes, & best practices.

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