"The project scope was large and complex. OutSystems provided outstanding flexibility delivering tremendous value and innovation to our patients."
Luis Cardoso Meneses,Digital Marketing
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"The complexity of the project was enormous, and our previous three attempts had failed miserably. But with OutSystems, we had the first version live in six and a half months."
Christophe van Vaerenbergh,Director
"OutSystems is a strategic platform for us. We use it to develop all front-end integration applications, and also to refactor all the small client-server applications that we have."
Cristina Arbués,Information Systems Manager
Companies across 22 industries use the OutSystems Platform to rapidly deliver their custom, mission critical web and mobile applications - while reducing their change request backlog. Our customers improve IT productivity and responsiveness and deliver innovative applications that support new business initiatives, replace legacy applications, and easily integrate existing systems and data.
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Banco Espírito Santo (BES) is the largest private Portuguese bank with over 2.1 million clients. BES is a global financial group serving all individual, corporate and institutional customer segments and offers a full range of financial products and services.
Millennium BCP is a multi-national bank with operations in Portugal, Poland, Greece, Mozambique, Angola, Romania and Switzerland. BCP is the second largest bank in terms of credit market share and currently has 918 branches worldwide.
Cofidis operates in the consumer credit market, providing personal loans over the phone. Cofidis is part of the French Bank 'Fédérative du CRÉDIT MUTUE' and operates in 8 countries, and has more than 11 million customers.
Cofidis selected the OutSystems® Platform to build its new Website based on the solution’s ability to better align IT and the business-at-large; the new application integrates with existing systems to automate credit application evaluations and provide customers with the ability to track their credit applications online.
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G4S is the world’s leading international security solutions group, which specialises in secure outsourcing in countries and sectors where security and safety risks are considered a strategic threat.
G4S Cash Solutions enables G4S customers to order cash and perform their transport planning (pick-up of packages) online. The OutSystems Platform was used to create a new application that provides a state-of-the-art web portal ‘experience’ with 24/7, self-service functionality: cash order-entry, master data management and planning. Customer satisfaction increased as G4S beat the competition by establishing a stronger market position, reducing handling costs and human errors, while keeping customer information private.
Oney is part of the Banque Accord group headquartered in France. It specialises in financial products and services, such as international and private payment cards, insurance, loans, savings and more.
The OutSystems Platform was used to develop a new application that provides an integrated view of Oney’s core financial system so that users could have access to all information with a single click. It supports the full range of management needs for a client’s portfolio including a full transaction log, unpaid status and amounts and credit blockage information. It also automates strategic actions for each client segment based on value of debt, type of product, and many other variables.
E.ON Benelux concentrates on the production and supply of electricity and gas to private customers and business customers in the Netherlands and Belgium.
E.On is using the OutSystems Platform to modernize their application portfolio delivering a custom web-enabled energy management system and an imbalance validation system. E.On estimates their ROI on the project to be 1.8 million Euros. Due to the complexity of the existing IT landscape, the solution had to integrate with a variety of technologies, such as ELIA, Regulator, RTE, KW3000, EnergyICT, Gasunie, SCADA, TenneT and Gasunie.
U.S. Gas & Electric, Inc. is a leading provider of energy supply to commercial and residential customers. It is one of the fastest-growing energy companies in the U.S. and services Connecticut, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, New Jersey, New York, Ohio and Pennsylvania.
Their IT department faced a challenge commonplace for any long-lived, successful business – legacy systems introduced through business units developing or purchasing their own applications without the input or knowledge of IT – a problem commonly referred to as "Shadow IT". With the OutSystems Platform in place, IT was able to phase out old systems and move into a more robust solution.
Fidelidade is the leading insurance operator in Portugal, marketing products in all insurance areas as part of a multi-brand strategy. It has the most diversified insurance products sales network in the Portuguese market, which includes dedicated sales counters, associated mediators, agents, brokers, Fidelidade branch offices, post-office counters and internet and telephone channels.
With 40 developers using the OutSystems Platform, Fidelidade now maintains eight simultaneous development projects and supports over 11,000 end users; it has also streamlined the company’s on-boarding process, as it now only takes 2 weeks to get new developers up to speed and working autonomously with the OutSystems Platform.
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The Van Ameyde Group provides business-to-business solutions for claims and risk-related needs. The Group has offices in 14 countries and manages the claims handling processes for more than 350 insurance companies.
The OutSystems Platform was used to build a custom insurance claims handling system that supports hundreds of users in 16 countries, available in 12 languages, 6 currencies and integrates with SAP. A centralized pan-European BPM/SOA system is currently hosted by a highly sophisticated cluster of servers.
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Portugal Telecom (PT) is a global telecommunications operator and is present in more than 12 countries. The company’s offerings cover every segment of the telecommunications sector: fixed, mobile, multimedia and corporate solutions.
Deutsche Bahn AG was founded in 1994. Today, it is one of the world’s leading passenger and logistics companies and operates in 150 countries. The company’s rail activities in Germany are its core business.
RET is the company responsible for managing people transportation in Rotterdam, Netherlands. With over 3,000 employees, the company is responsible for transporting over 600,000 passengers every day (185.7 million passengers each year) in and around Rotterdam.
The OutSystems Platform was used to develop a web application to enable RET to provide realtime information to Rotterdam travellers about planned and unplanned disruptions in public transportation (Bus, Train, Subway and Tram). Information is shared via corporate website, Twitter, SMS, radio broadcasts and information panels at bus stops.
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TNT is a world-leading provider of express delivery services. TNT Express is the European leader in global express and courier services for the business market, carrying 4.4 million packages to more than 200 countries, every week.
TNT delivered a custom-built decision support workflow system that was delivered in 7 weeks. The OutSystems Platform enabled the business to closely participate in the development of the new solution, allowing 100% user adoption.
Via Verde is the leading provider of management services for tool systems used by vehicles in highways and bridges. The number of processed transactions is around 236 million/year for a customer base of 3 million.
Via Verde was facing a 300% increase in service demand that their existing Java applications simply could not handle. The OutSystems Platform was used to rebuild and replace its Java-based web portals. Time to market was critical - due to legal constraints everything would have to be live in 5 months. The team delivered a new Customer Portal, Partners Portal and corporate website with an increase of web-traffic of 400% and more than 275,000 transactions in the first year.
IMI provides radiology services to over 12 clinics belonging to 8 different societies. IMI services include X-ray, CAT Scan, Ecography, Mammography, Osteodensitometry, MRI Scan, and Teleradiology. IMI works with more than 500 partners.
Using the OutSystems Platform, IMI built the Radiology Information System (RIS), an application that oversees all of the company’s processes, including appointments, exam workflow and performance dashboards. In only 22 weeks, a legacy client-server system was replaced, which dramatically improved the efficiency of operations, cutting billing time by 15 percent and improving the reception check-in process by 10 percent.
José de Mello Saúde is a healthcare services provider founded in 1945. Every day, more than five thousand healthcare professionals deliver medical care in one of José de Mello Saúde’s many facilities, including five hospitals, one institute, four clinics, assisted living facilities, and home care teams.
In nine months, José de Mello Saúde took an existing patchwork of legacy web properties and transformed them into twenty new websites managed by a single content management system - finally giving business the autonomy to change and update content. The project also integrated the new sites with back-end systems, both increasing their usability and extending availability to mobile devices. Within a year, web visits increased 95%, appointment setting increased 151%, and content updates were centrally controlled.
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Conigent is a professional services firm focused on improving business performance - specializing in Enterprise Resource Planning, Transportation Management Systems, Software Selection, Change Management, and Customer Relationship Management.
Wodify, a SaaS solution for Cross Fit Gyms, is built with the OutSystems Platform and currently supports over 60,000 users across the globe. With the OutSystems Platform the Wodify team can build and change at an extremely fast pace and deploy without loss of service.
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Randstad is a global leader in the Human Resources industry and sees its responsibility as taking an active role in developing the industry. In 2011, they provided employment for over 576,000 people around the world.
Customer Portal case study Medical Staff Payroll Process case study
The US Army is part of the United States Department of Defense (DoD). It is one of the three military divisions (Army, Navy and Air Force) reporting to the DoD.
The OutSystems Platform is the key technology selected to consolidate 962 data centers. The US Army needed a high-performance application development and delivery environment that could function with PaaS capabilities. With this solution the US Army was able to dramatically reduce development and maintenance costs, migrate thousands of apps and create their own PaaS.
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Bacardi is a vibrant, family-owned spirits company - nurtured by seven generations of the Bacardi family - now the third largest spirits company in the world, as well as the world's largest, privately held spirits company.
FICO helps business worldwide improve the precision, consistency and agility of their complex, high–volume decisions.With more than 5,000 businesses worldwide, their client portfolio includes nine of the top 10 companies in the Fortune 500.
The OutSystems Platform will be used in the FICO Analytic Cloud to speed the delivery of custom web and mobile applications. Built on open-source technologies and leveraging the latest industry standards, the FICO Analytic Cloud is designed to support data transportability and open modeling best practices.
PlayRight is a Belgian collective management organization that collects and distributes rights on behalf of thousands of musicians and artists worldwide. In half the time of traditional development approaches, OutSystems helped PlayRight consolidate multiple, highly-complex processes into a unified system for managing artists’ rights payments.
PlayRight delivered a comprehensive core system that automated and consolidated multiple complex functions and a single customer portal for streamlined communications between members and the organization. The first version was delivered in six and a half months, and within a year, PlayRight achieved an unprecedented level of efficiency.
Charles River provides essential products and services to help pharmaceutical and biotechnology companies, government agencies and leading academic institutions around the globe accelerate their research and drug development efforts.
In just five months using the OutSystems Platform, Charles River Laboratories develops Internet Colony Management (ICM™) - a custom web and mobile application that automates their business and extends it to mobile, providing their customers with a revolutionary, real-time view into ongoing projects. After evaluating multiple vendors and with no out-of-the-box solution available, Charles River selected OutSystems for its ability to rapidly and easily build, deploy and change custom enterprise-class software for web and mobile devices.
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Hovione is an international group that offers advanced technologies for all drug delivery systems, from oral to inject-able and from inhalation to topical applications. They are specialists in complex chemistry and particle engineering.
Using the OutSystems Platform, in 14 weeks a new application was deployed that supported three languages, including Chinese. The application met all of Hovione’s needs and can now easily evolve as change is required, greatly reducing the administrative time needed to conduct evaluation-related tasks and the development time required to address any potential code updates.
ANA is responsible for the management of 9 airports. The Group's business portfolio comprises the Aviation and Non-Aviation business areas and includes the provision of Handling, Airport Security and Disabled Passenger Assistance (PMR) services.
ANA built a custom CRM solution designed to unify the way Customer Relations & Marketing work, sharing information from an aviation and non-aviation perspective across 4 airports and the ANA head offices.
Renova is one of Europe’s leading consumer brands. Their main products are tissues for domestic and sanitary use such as toilet paper, kitchen rolls, napkins, handkerchiefs, and facials. Renova is also a reference brand in feminine hygiene products, wet wipes, printing & writing paper.
Owned by Queiroz Galvão Holding, QGDI is a real estate development company located in Recife, Brazil, with operations in 5 states. Queiroz Galvão operations are diversified across different heavy engineering sectors, such as oil, gas, and civil construction.
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