Service Studio 5.1 Help
About Wait Tool
When designing the process flow (Collection of elements that graphically implement the behavior of a process. You can have flow control elements (Start, Decision, ..., End), activity elements, and you can invoke other processes. Elements in an process flow are linked through Connectors.) of your process (Implements a business process of your organization. A process behavior is defined by its process flow. A process can handle input and output parameters.), you can put your process flow execution on hold. This behavior is implemented through the Wait process activity which you can drag onto your canvas from the Tools tree.
The Wait process activity allows you to put your process flow execution on hold until one of the following events occurs:
A timeout: a specified timeout date is reached;
An entity action: an entity action that creates or updates an entity record is executed and it matches the action specified in the Wait process activity.
A Wait process activity can have input parameters, output parameters, and callback actions.
Adding Conditions to Accept the Entity Action Event
Once you select an entity action in the On Start property, a list of entity attributes is displayed for you to use as a condition for the entity action event to be accepted. The listed attributes are the primary key and reference attributes.
Using Wait Activity References
Service Studio provides you with mechanisms to access Wait process activities among eSpaces. You can expose your Wait process activities to other eSpaces or use the Wait process activities defined in another eSpace.
Wait Properties | Entity Actions | Create Relationships | Expose a Process Activity | Use Process Activity References | Tools in a Process Flow