Service Studio 5.1 Help
Send Message Properties
The next table presents the properties of the Send Message element.
|
Property |
Description |
Optionality |
Default value |
Obs. |
|
Name |
Internal name that identifies the element. |
Mandatory |
|
|
|
Description |
Free text that describes the Send Message. You can edit the text by
directly typing it in the property or in the description editor which
opens by clicking |
Optional |
|
Useful for documentation purposes. The maximum size of this property is 2000 characters. |
|
Is Freq. Destination |
Boolean value that indicates whether the message appears as an available option in the Destination property. This eliminates the need for a graphical link to connect the screens involved. |
Mandatory |
No |
A message that is a Frequent Destination has its name in bold, at the flow canvas. You should use this property when you want to connect two messages that are not visible in the content canvas. |
|
Priority |
Indicates the priority that the SMS Message has in the Platform Server queue. |
Mandatory |
2 - High |
In the Platform Server, messages are issued according to their priorities. When Inbound rate overflows processing rate, the messages with the highest priorities are issued first. |
|
Encoding |
Indicates what encoding is used by Platform Server when sending the SMS message. The possible values are: Default (7 bits), Binary (8 bits), and UTF (16 bits). |
Mandatory |
|
If this property is not specified, the value that is used is the one configured at the eSpace properties. Usually, the encoding used is 7 bits. |
|
Phone Slot |
Indicates to what phone slot the SMS message is sent. This property allows you to overwrite an SMS that was previously sent. The possible values are: (None): no specific phone slot is used. (Default): inherits the value of the eSpace phone slot. 1 , …, 7: the message is sent to the phone slot you specify. |
Mandatory |
(Default) |
See an example of the usage of this property
|
|
Billing Description |
Free text with maximum size of 80 characters. The specified value is logged in the billing_description column of the log_sms System entity. |
Optional |
|
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Billing Code |
Free text with maximum size of 50 characters. The specified value is logged in the billing_code column of the log_sms System entity. |
Optional |
|
|
|
Delivery Report |
Indicates whether the result of the delivery report is registered or not by Agile Platform. The possible values are: (blank): inherits the configuration of the eSpace; Off: the result of the delivery report is not registered; Failure Only: the result of the delivery report is registered only when the message was not delivered; On: the result of the delivery report is always registered. |
Mandatory |
(blank) |
You can trap delivery report events using the OnDeliveryReport system action. |
|
Max. Length |
Indicates the maximum number of characters that the SMS message can have. The possible values are 160, 320, and 480. |
Mandatory |
160 |
This property indicates how many SMS messages are, in fact, sent by Platform Server. When using the default encoding, if the value is 160, 320, or 480, then respectively 1, 2, or 3 messages are sent. |
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SMS Commands - The commands which implement the interaction between the end-user and the eSpace. |
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Pattern |
Pattern to be matched in the current pattern command. |
Optional |
NA |
An empty command is deleted from the list of pattern commands. |
|
Destination |
List of possible screens and possible actions are displayed for the command. Simply choose one of these. The possible destinations are:
|
Optional |
|
The (none) option must only be used as an auxiliary. Service Studio validation does not allow this option. |
|
Arguments |
The arguments of the widget correspond to the input parameters of the screen action or screen (depending on the Destination). The values of the parameters must be of the same type as the input parameters. |
NA |
NA |
The argument is mandatory or optional, if the parameter in the destination screen is respectively mandatory or optional. |
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Permissions - Allows selection of the areas that have grants to display the element. This property is used when you are adding security in your SMS flow. |
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Permission Areas |
List of the Permission Areas available in your eSpace. |
Optional |
Anonymous Registered |
Learn more about security |
See Also