Service Studio 6.0 Help
The Toolbox is the area of your workspace where you have the tools or widgets for designing eSpace elements. Use them by simply dragging and dropping from the Toolbox onto the Content Canvas, and then by setting their properties shown up in the Properties Pane.
The content that is displayed in the Toolbox depends on the eSpace element you're currently designing.
The Toolbox contains the Human Activity, the Decision, the Wait Activity, etc., for you to design a Process Flow. See more about Process Flow Toolbox.
The tools in the Toolbox depend on the kind of Flow you're designing:
Web Flow: contains the Web Screen, the Entry Point, the Error Handler, etc., for you to design a Web interaction. See more about Web Flow Toolbox.
SMS Flow: contains the Send Message, the Application Phone, the Error Handler, etc., for you design a SMS interaction. See more about SMS Flow Toolbox.
The Toolbox contains the Assign, the If, the Simple Query, etc., for you to design an Action Flow. See more about Action Flow Toolbox.
The widgets in the Toolbox depend on the kind of Screen you're designing:
Overview of the Workspace