Some web applications are just a pleasure to use. They work extremely well, they are gorgeous, they are fast, and they almost seem to guess what you want. Gmail
, and Highrise
are all good examples of such applications.
A lot of ink has been spilled on why these apps are so great: Focus on the user, tons of usability testing, heavy usages of statistics, contextual design, etc. are but a few of the reasons pointed out as drivers for success. (more…)