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Posts tagged with ITIL

  Dev Zone

Managing Software Maintenance with ITIL and Agile

Professor Miguel Mira da Silva of INOV and his PhD student, Carlos Mendes, joined us for the second of our morning sessions. INOV is an OutSystems partner and a non-for-profit innovation institute focused on IT, networks and electronics. INOV includes an IT Governance group and a Software Development group that delivers custom web business applications based on OutSystems methodology and technology.


  Platform in Action

ITIL over OutSystems – Excellence and Agility for Turismo de Portugal

Hugo Sousa, IT Director of Turismo de Portugal, started out by sharing with the audience his commitment to the business goals of Turismo de Portugal. For that, he showed us his project goals:

  • Measure and get 90% satisfaction
  • People are all that matters
  • Do IT better