According to Mark, “One of the big reasons I chose OutSystems to develop the app was because it offered the ability to get the app up and running quickly while ensuring we could easily iterate on it as standards and practices outlined within NDIS became clearer.”
"It can be very easy to build applications in the first place, but what’s really challenging is maintaining them long-term. Change management and the common language used within the OutSystems platform were major selling points for Ability8."
Supporting Better Care for Everyone
Results - For Mark and millions of caregivers just like him, the results have been truly life-changing. They can now access and manage all of the information relating to the care services they receive in one place, through whichever device they choose, using the Ability8 app.
Because the app handles the billing and scheduling of care services for private individuals, maintaining data security and sovereignty was of paramount importance. Thanks to the freedom of deployment offered by the OutSystems platform, Ability8 is hosted within Australia, ensuring everyone’s data is kept within the territory it came from.
“One of the biggest successes for me has been the robustness of the app,” says Mark. “The Ability8 app has experienced no outages since its launch, which is extremely important when people are relying on it to manage critical care.”
"In the future, it’s very likely that APIs will be used to connect service providers and families through the same platform. One of the reasons I chose OutSystems was because of its API capabilities and ability to support that change."
With strong positive feedback from across Australia, Mark now plans on making Ability8 even better, using OutSystems to improve its functionality and simplify the lives of others around the world.
The app is constantly evolving; in the future, Mark plans to explore using APIs for integration with care service providers and to expand capabilities so scheduling and billing are even faster and easier for caregivers and PWDs everywhere.