Fast Dolphin is an international staffing company with over two decades of experience specializing in recruiting bilingual and multilingual IT experts across the Americas as well as providing payroll and customized staffing solutions. Moreover, we take pride in boosting the careers and dreams of our professionals.

We are currently looking for Senior OutSystems Technical Success Manager to work in a Remote position for a 12+ month job opportunity in LATAM.

Job Title: Senior OutSystems Technical Success Manager

• Start Date: ASAP
• Duration:  12+ months with possible extensions

Responsibilities

As a Senior Technical Success Manager, you will manage high-value accounts, ensuring the successful adoption of our AI Development Platform. Your goal is to help clients build high-performance, agent-centric applications that significantly reduce cognitive load for end-users. In this role, you are expected to cultivate strong client relationships and collaborate with cross-functional teams to deliver measurable technical and business outcomes powered by AI.

Key Responsibilities

• Manage a portfolio of mid-tier accounts, accelerating product usage through strategic AI adoption.
• Perform technical reviews to identify potential issues and ensure adherence to OutSystems development best practices.
• Design technical adoption plans to ensure sustained growth and technical proficiency in development best practices and Agentic systems.
• Guide customer development teams through the transition from standard applications to Agentic Workflows, leveraging OutSystems features such as Mentor and Agent Workbench to drive significant business impact.
• Serve as a customer advocate internally, interfacing with Product Management and Global Support to resolve challenges.

Requirements & Qualifications

• Soft Skills: Good written and verbal communication; ability to establish trust and supportive relationships; problem-solving and analytical skills; capable of understanding complex client requirements and business outcomes.
• Technical Skills: 3+ years in developing Web/Mobile projects using SDLC best practices; understanding of AI prompt engineering, LLM integration, and agentic systems.
• Education: Bachelor's degree in a technical field; recognized industry certifications in AI or OutSystems certifications are a plus.
• Experience: competency in architecture principles, governance best practices, security concepts and infrastructure performance/troubleshooting;
• Languages: English B2

If you fulfill these requirements and are interested in this position, please send your resume along with your availability to start in this project, to the following e-mail address: rosa.romero@fastdolphin.com

Rosa Trinidad Romero Mancilla / IT Recruiting Master / Phone: +1 (954) 233-0647 / WhatsApp +52(554) 164-9564

Disclaimer: This job offer was originally posted on Linkedin.