OutSystems Receives Optimus’ Highest Vendor Evaluation Rating
The Portuguese telecom operator strongly recognizes OutSystems performance
Lisbon, 19th October, 2009
OutSystems®, provider of the industry-leading Agile Platform, has received from Optimus, Sonaecom group telecom operator, the highest rating possible within its annual vendor evaluation report.
OutSystems achieved a 97.5% result and is now classified in position A, which is considered “Optimus” according to Sonaecom’s operator evaluation criteria which measures flexibility, proactivity, availability, customer-orientation and performance.
The average evaluation rate of Sonaecom suppliers is 76% and it is a requirement from NP EN ISO 9001:2008 and NP EN ISO14001:2004 regulations, according to the Quality Management Systems and Environment Management Systems by which the company is certified.
Optimus was OutSystems’ first customer and has been using the Agile Platform since 2002. Sonaecom’s operator uses the Agile Platform in the Internet & Wireless Services and CRM Information Systems departments to deliver several value-add services to customers such as the Zone Portal or Goal Alert, and value management of customers.
According to Optimus the Agile Platform’s key features are centralized applications maintenance and operation; easy deployment through the One-Click deployment process; and faster development as compared with other technologies.
Besides the platform evaluation, OutSystems’ team was also highlighted by its professionalism “They are always tireless when it comes to satisfying customer needs which is one of the main reasons for this project success.” said Miguel Ribeiro, IWS Manager at Sonaecom. “The Agile Platform is perfectly integrated in our IT environment and is now critical to our business. It has enabled an extraordinary productivity improvement of about 100%.”
“It is very important to achieve this result,” said Tony de Sousa, VP of Sales at OutSystems, “in particular from our first customer, a company with highly demanding evaluation criteria and part of the biggest Portuguese enterprise group.”
OutSystems provides the Agile Platform, the first unified solution based on Agile methodologies, to address the full life cycle of delivering and managing web business applications. Companies use the Agile Platform to integrate, assemble, deploy and manage applications on-time and on-budget—delivering business value within weeks versus months or years. Since it was first introduced in 2001, the OutSystems Agile Platform has been used in over 4000 IT environments across 138 countries.
For additional information, please visit: https://www.outsystems.com.
Optimus, Sonaecom’s mobile telecommunication operator, was created in 1998 and has achieved public recognition in strategic areas like network infra-structure (new generation and one of the most advanced in the world), excellence in customer service, pioneering in the launch of new communication channels and leadership in access to mobile large bandwidth. Its different business areas share the DNA of a unique brand, where innovation and dynamism have a key role. The investment in the deep knowledge of each user’s expectations and the ability to challenge all paradigms has allowed Optimus to offer to its customers (more than 3 million) innovative, intelligent and unbeatable options.