Web

Cases

Ready to use functionality
 
The Cases App provides easy to use interfaces that work great on every device and includes a lot of built-in functionality that you can use out of the box:
  • Manage customer cases reported through the Cases or Customer Portal, or via email;
  • Monitor all open cases by status and priority;
  • Keep a complete history of interactions during the full life cycle of a case;
  • Integrated with POP3 email account - emails sent by customers automatically create new cases;
  • Keep a FAQs list to centralize common case resolutions.

Version 1.1.0

Requirements
Platform:
10.0.0.402
Database:
All
Stack:
All