Self-Service Chatbot

Stable version 1.0.2 (Compatible with OutSystems 11)
Published on 1 Oct (3 weeks ago) by 
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Self-Service Chatbot

Accelerator for Self-Service Chatbot using Amazon Lex
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The Self-Service Chatbot accelerator wraps Amazon Lex services and provides a convenient abstraction for processing of chatbot intents. It features an architecture that provides a broker that can shared between different intent based services such as Alexa, providing consistency in handling of the requests from the user.

The accelerator code and instructions on how to make it work are based on AWS sample for Hotel Booking, allowing a very quick implementation of the end-to-end logic. However, following the steps on this component and on the AWS Lex Chatbot, you can quickly understand how to add additional bot queries on the AWS Lex console as well as map to the corresponding logic on the Self-Service Chatbot processing (which - have we told you yet? - is shared with Alexa)

What’s new (1.0.2)

First version of the component.

It features an architecture allowing the processing of business logic to be shared between Lex and Alexa bots

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