Connect OutSystems apps to the Amazon Transcribe service to add speech-to-text capabilities to any application. Amazon Transcribe allows you to ingest audio input, produce easy-to-read transcripts, improve accuracy with language customization, and filter content to ensure customer privacy. You will be able, for example, to transcribe and analyze customer-agent calls and also create closed captions for videos.
The connector uses the AWS SDK (check the documentation on how to set up the connector). Once connected, you can easily take advantage of Amazon Transcribe’s capabilities. The following picture shows the Amazon Transcribe connector in Service Studio:
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CreateLanguageModel: Creates a new custom language model.
DescribeLanguageModel: Provides information about a specific custom language model in your AWS account.
ListLanguageModels: Provides more information about the custom language models you've created.
DeleteLanguageModel: Deletes a custom language model.
StartCallAnalyticsJob: Starts an asynchronous analytics job that not only transcribes the audio recording of a caller and agent, but also returns additional insights.
GetCallAnalyticsJob: Retrieves information about a call analytics job.
ListCallAnalyticsJobs: Lists call analytics jobs with a specified status or substring that matches their names.
DeleteCallAnalyticsJob: Deletes a call analytics job.
CreateCallAnalyticsCategory: Creates a call analytics category.
UpdateCallAnalyticsCategory: Updates the call analytics category with new values.
ListCallAnalyticsCategories: Provides more information about the call analytics categories that you've created.
GetCallAnalyticsCategory: Retrieves information about a call analytics category.
DeleteCallAnalyticsCategory: Deletes a call analytics category.
ListTagsForResource: Lists all tags associated with a given transcription job, vocabulary, or resource.
TagResource: Tags an Amazon Transcribe resource with the given list of tags.
UntagResource: Removes specified tags from a specified Amazon Transcribe resource.