OutSystems.AI Chatbot Reactive

Stable Version 1.3.0 (OutSystems 11)
Published on 02 November 2020 by 
OutSystems.AI Team
OutSystems.AI Team
Created on 04 December 2019

OutSystems.AI Chatbot Reactive

Chatbots act as a first line-of-communication, providing support to customers while increasing efficiency and customer satisfaction. Add the OutSystems.AI Chatbot Reactive component to Service Studio and start creating your own chatbots with Chatbot Configurator to allow users to interact with your services via a chat interface.
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Key features

  • Chatbot connected to Azure Bot Services in your OutSystems apps.

  • Build a FAQ chatbot in just a few minutes with Chatbot Configurator

  • Quick customization of the bot's response logic and interface.

  • Compatible with a set of Azure services such as LUIS.

You can log this component deployment's data, including if it's running in a live or testing environment. Disable this by setting the site property AllowTelemetry to false. This data is handled internally to support decisions in further product developments. 

What’s new (1.3.0)

New features:

  • Added support to Azure QnA Maker prompts. Now when a message replied from Azure QnA Maker services includes prompts the Chatbot interface will render them.


  • Added 4 new server actions in the webhook template for easier message replying with suggested actions or thumbnail cards.
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