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"BPT"
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Case Management framework
The Case Management framework accelerates the creation of custom-fit business process and case management apps, by extending the capabilities provided by Business Process Technology (BPT).
8
981
Case Management framework
by 
OutSystems R&D
The Case Management framework accelerates the creation of custom-fit business process and case management apps, by extending the capabilities provided by Business Process Technology (BPT).
Latest version
1.4.1  (O11)
Latest release
6 May 2021
BPT
Case
Case Management
CMf
Process
Workflow
OutTracker
OutTracker is a customer service web app that showcases the Case Management framework capabilities on medium complexity apps. It showcases a full-featured customer service workflow with case creation and assignment integrated with BPT, SLAs, auditing events, emails, and more.
7
636
OutTracker
by 
OutSystems R&D
OutTracker is a customer service web app that showcases the Case Management framework capabilities on medium complexity apps. It showcases a full-featured customer service workflow with case creation and assignment integrated with BPT, SLAs, auditing events, emails, and more.
Latest version
1.3.1  (O11)
Latest release
6 May 2021
BPT
Case
Case Handling
Case Management
CMf
customer support
Out Tracker
Processes
Ticket lifecycle
Workflows