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OutTracker
OutTracker is a customer service web app that showcases the Case Management framework capabilities on medium complexity apps. It showcases a full-featured customer service workflow with case creation and assignment integrated with BPT, SLAs, auditing events, emails, and more.
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677
OutTracker
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OutSystems R&D
OutTracker is a customer service web app that showcases the Case Management framework capabilities on medium complexity apps. It showcases a full-featured customer service workflow with case creation and assignment integrated with BPT, SLAs, auditing events, emails, and more.
Latest version
1.3.1 (O
11
)
Latest release
6 May 2021
BPT
Case
Case Handling
Case Management
CMf
customer support
Out Tracker
Processes
Ticket lifecycle
Workflows
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