Forge

The OutSystems Forge is a repository of reusable, open code modules, connectors, UI components, and business solutions to help speed up app delivery time.
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results for tag 
"customer support"
OutTracker
by 
OutSystems R&D
OutTracker is a customer service web app that showcases the Case Management framework capabilities on medium complexity apps. It showcases a full-featured customer service workflow with case creation and assignment integrated with BPT, SLAs, auditing events, emails, and more.
Latest version
1.4.2  (O11)
Latest release
2 Jun 2021
BPT
Case
Case Handling
Case Management
CMf
customer support
Out Tracker
Processes
Ticket lifecycle
Workflows
Issue Tracker
by 
Forge Content
Web application that collects and tracks all customer support interactions, from the creation of the ticket until its resolution. This app enables the customer support team to handle a ticket at any stage of its lifecycle (creating a ticket, editing it, reassigning it, and marking it as solved).
Latest version
1.0.0  (O11)
Latest release
14 Dec 2020
customer support
Dashboard
issue tracking
reactive
responsive
Support tickets
Ticket lifecycle
Ticketing system
web