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Installation Troubleshooting
Error trying to connect to server
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Installation Troubleshooting
Error trying to connect to server
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Mizé Williams
Posted on 2013-05-29
Mizé Williams
Rank: #6902
Posted on 2013-05-29
error.png
Hi,
I'm trying to connect to my localhost server but I am getting an error message (see attachment). Yesterday it was working without a problem and after i finished working I closed the platform like i always do. What could be causing this?
Thanks.
M. Williams
Charles Colaço
Posted on 2013-05-29
Charles Colaço
Rank: #83
Posted on 2013-05-29
Solution
Hi
Could you check to see if these services are running (Control Panel\Administrative Tools\Services)
Regards,
Charles.
Solution
Mizé Williams
Posted on 2013-05-29
Mizé Williams
Rank: #6902
Posted on 2013-05-29
Solution
Yes, the first thing I did was to check the services and they were all running.
Solution
Charles Colaço
Posted on 2013-05-29
Charles Colaço
Rank: #83
Posted on 2013-05-29
Solution
Can you access
http://localhost/servicecenter/
with the admin credentials?
Solution
Mizé Williams
Posted on 2013-05-29
Mizé Williams
Rank: #6902
Posted on 2013-05-29
Solution
No, I can't
Solution
Charles Colaço
Posted on 2013-05-29
Charles Colaço
Rank: #83
Posted on 2013-05-29
Solution
If the Service Center Page Loads correctly , and you cannot access the admin acount, that means there's something wrong with the admin account credentials.
Solution
Mizé Williams
Posted on 2013-05-29
Mizé Williams
Rank: #6902
Posted on 2013-05-29
Solution
Someone installed another app that was using the same ports as Agile Platform. I had to unistall both and reinstall AP.
Thanks,
M. Williams
Solution
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