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Installation Troubleshooting
the program sends I restart the computer and not install
Community
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Installation Troubleshooting
the program sends I restart the computer and not install
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Maicon Araújo
Posted on 2013-11-14
Maicon Araújo
Rank: #15421
Posted on 2013-11-14
Hello,
I'm having a problem to install the platform, it begins the installation and tells me to restart the computer and try again but when I come to install the same problem happens.
help me,
Maicon Araújo
Daniel Martins
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Posted on 2013-11-14
Daniel Martins
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Rank: #89
Posted on 2013-11-14
Solution
Hi Maicon,
On which windows version are you trying to install?
If you are trying to install on a Windows 8, you can take a look on this
post
.
Hope it helps you.
Kind regards.
Daniel Martins.
Solution
Maicon Araújo
Posted on 2013-11-14
Maicon Araújo
Rank: #15421
Posted on 2013-11-14
Solution
Windows 7 Home Basic 64 bits
Solution
Daniel Martins
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Posted on 2013-11-14
Daniel Martins
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Rank: #89
Posted on 2013-11-14
Solution
Hi, Maicon.
Could you please reply and attach the OutSystemsInstall.log ?
You will find that file on the installation folder.
Kind regards.
Solution
Maicon Araújo
Posted on 2013-11-14
Maicon Araújo
Rank: #15421
Posted on 2013-11-14
Solution
OutSystemsInstall.log
File...
Solution
Daniel Martins
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Posted on 2013-11-15
Daniel Martins
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Rank: #89
Posted on 2013-11-15
Solution
Hi Maicon,
Taking a look on the log file, it seems that by some reason IIS it's not installed.
I'm running out of ideas, maybe you can install or check if you have ISS up and running or contact OS support.
Kind regards.
Solution
João Rosado
Posted on 2013-11-15
João Rosado
Rank: #13
Posted on 2013-11-15
Solution
Hi Maicon,
You won't be able to install it in Windows 7 Home Basic because the IIS in that windows edition does not allow the features required by the platform.
Regards,
João Rosado
Solution
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