disqus component issue

disqus component issue

  
i did a test run on the oml after registering at disqus site and applied the unique id key for forum shortname.after that when i publish and run ,i get the load icon , but nothing gets diplayed after that.Thanks
Hi Tmlewin,
Do you see anything in the javascript error console?
Is the "Comments Powered by Disqus" label shown, or only the rotating disqus wheel?

only the rotating disqus wheel and nothing else is loaded.This is the only warning i get at the console "event.returnValue is deprecated. Please use the standard event.preventDefault() instead."
Do you have a public page I can access to check the generated javascript?
or paste here the generated HTML (view source in browser). Something like this:

<script type="text/javascript">
   
  var disqus_shortname = 'disqusoscomponent';
  var disqus_identifier='Disqus.Test.TestScreen';
   
  /* * * DON'T EDIT BELOW THIS LINE * * */
  (function() {
  var dsq = document.createElement('script'); dsq.type = 'text/javascript'; dsq.async = true;
  dsq.src = '//' + disqus_shortname + '.disqus.com/embed.js';
  (document.getElementsByTagName('head')[0] || document.getElementsByTagName('body')[0]).appendChild(dsq);
  })();
  </script>

herwe is the source code 

 
  <!DOCTYPE html>
  <html xmlns="http://www.w3.org/1999/xhtml" >
  <head><title>
  TestScreen
  </title>
  <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
  <meta http-equiv="Content-Script-Type" content="text/javascript" /><meta http-equiv="Content-Style-Type" content="text/css" />
  <link href="_Basic.css?149" type="text/css" rel="stylesheet" />
  <link href="TestScreen.css?149" type="text/css" rel="stylesheet" />
  <script id="_OSrequestInfoScript" type="text/javascript">(function(global) { global.outsystems = global.outsystems || {};global.outsystems.internal = global.outsystems.internal || {};global.outsystems.internal.requestInfo = {requestKey:'4696b6c4-1560-45ca-a1ca-4ad225144a09',visitorKey:'4532cf27-b937-42d8-aee3-b85daed63f31',visitKey:'780ff28d-458e-441d-8285-7f62036ca495',sessionKey:'0a7414ae-74aa-d9de-2ec8-b845252b940c',userKey:'',username:'',environmentKey:'2ebd97de-fe80-4df1-a734-29b9505d55fb',frontendName:'',applicationKey:'00000000-0000-0000-0000-006f74686572',applicationName:'Independent Modules',espaceKey:'9db8b2a9-c995-422c-a09f-a0a61a4b25e8',espaceName:'Disqus',webScreenKey:'e673b0b9-41fe-4fd9-8d71-5ae3070309a0',webScreenName:'TestScreen',tenantKey:'fa1f8252-a45b-8b4d-6f1e-8163d984de2e',tenantName:'Disqus'}})(this);</script>
  <script src="_osjs.js?8_0_1_5" type="text/javascript" charset="UTF-8"></script>
   
  </head>
  <body>
  <form name="WebForm1" method="post" action="TestScreen.aspx" onsubmit="javascript:return WebForm_OnSubmit();" id="WebForm1">
  <div>
  <input type="hidden" name="__EVENTTARGET" id="__EVENTTARGET" value="" />
  <input type="hidden" name="__EVENTARGUMENT" id="__EVENTARGUMENT" value="" />
  <input type="hidden" name="__OSVSTATE" id="__OSVSTATE" value="]/wEPZA8FCi0zMTk1MDI5NzRk" />
  <input type="hidden" name="__VIEWSTATE" id="__VIEWSTATE" value="" />
  </div>
   
  <script type="text/javascript">
  //<![CDATA[
  var theForm = document.forms['WebForm1'];
  if (!theForm) {
  theForm = document.WebForm1;
  }
  function __doPostBack(eventTarget, eventArgument) {
  if (!theForm.onsubmit || (theForm.onsubmit() != false)) {
  theForm.__EVENTTARGET.value = eventTarget;
  theForm.__EVENTARGUMENT.value = eventArgument;
  theForm.submit();
  }
  }
  //]]>
  </script>
   
   
  <script type="text/javascript">
  //<![CDATA[
  function WebForm_OnSubmit() {
  OsPrepareCheckboxesForSubmit();
  OsFixUploadBeforeSubmit();
  if (!OsValidatorOnSubmit()) return false;
  return true;
  }
  //]]>
  </script>
   
  <div class="MainContent" align="center">This is a very small page on which the Disqus block is embedded.<br/><div class="HowToUse OSInline" align="left" style="width: 50%; margin-top: 20px"><div >How to use?</div >1. Register your site at <a id="wt4" href="http://www.disqus.com">www.disqus.com</a>.<br/>2. Disqus will give you one unique key for each site you register. <br/>3. Use that key as the ForumShortname input for the Disqus Web Block.<br/>4. (optional) Define the PageIdentifier parameter to identify the page you're on by something else other than the visible URL</div > </div ><div class="DisqusParentContainer" align="center"><div class="DisqusMainContainer OSInline" style="width: 50%"><div id="disqus_thread"></div>
  <script type="text/javascript">
   
  var disqus_shortname = '2982132';
  var disqus_identifier='Disqus.Test.TestScreen';
   
  /* * * DON'T EDIT BELOW THIS LINE * * */
  (function() {
  var dsq = document.createElement('script'); dsq.type = 'text/javascript'; dsq.async = true;
  dsq.src = '//' + disqus_shortname + '.disqus.com/embed.js';
  (document.getElementsByTagName('head')[0] || document.getElementsByTagName('body')[0]).appendChild(dsq);
  })();
  </script>
  <noscript>Please enable JavaScript to view the <a href="http://disqus.com/?ref_noscript">comments powered by Disqus.</a></noscript>
  <a href="http://disqus.com" class="dsq-brlink">comments powered by <span class="logo-disqus">Disqus</span></a></div ></div ><div class="MainContent" align="center">Built with the OutSystems Platform</div >
  <script type="text/javascript">outsystems.internal.$.get("/Disqus/_status.aspx")</script>
  <script type="text/javascript">
  //<![CDATA[
  var OsPage_Validators = new Array({});
  //]]>
  </script>
   
   
  <script type="text/javascript">
  //<![CDATA[
  var OsPage_ValidationActive = false;
  OsValidatorOnLoad();
   
  function OsValidatorOnSubmit() {
  if (OsPage_ValidationActive) { return OsValidatorCommonOnSubmit(); }
  return true;
  }
  // ]]>
  </script>
  </form>
  </body>
  </html>
 

Are you sure you are passing the right shortname argument? 
What is being rendered as Shortname is "2982132". This is probably the site ID. You should use the Shortname instead.
It can be found in Disqus management console, under Settings -> Site Identity -> Shortname