Cannot login space from Studio

Cannot login space from Studio

  
Hi,

I created a username and password on the outsystems site, of which I can log in.  I have downloaded the studio, input the correct details, even reset the password and I still cannot log in.   I have disabled my firewall on my laptop, but still can't login.  Can anyone help, please?  I've just got outsystems as it looks the answers to all my problems, but I'm failing at the first hurdle......

Thanks

G
Hi Graeme,

I'll reach out to you from success@outsystems.com for some 1-on-1 help. ;)

Cheers,
Davide
Same problem here Graeme,

In my case, the OutSystems cloud website was accepting a 24-char password (specifically yourserver.outsystemscloud.com/lifetime/User_Edit.aspx) that Service Studio subsequently failed to recognise.

Reverting to a 12-char password fixed my problem.

Regards, Michael