Cannot login space from Studio


I created a username and password on the outsystems site, of which I can log in.  I have downloaded the studio, input the correct details, even reset the password and I still cannot log in.   I have disabled my firewall on my laptop, but still can't login.  Can anyone help, please?  I've just got outsystems as it looks the answers to all my problems, but I'm failing at the first hurdle......


Hi Graeme,

I'll reach out to you from for some 1-on-1 help. ;)

Same problem here Graeme,

In my case, the OutSystems cloud website was accepting a 24-char password (specifically that Service Studio subsequently failed to recognise.

Reverting to a 12-char password fixed my problem.

Regards, Michael