OutSystems High Availability questions

OutSystems High Availability questions

  
Where can I find a guide explaining active/passive Oustsystems installation which is refered by Outsystems Platform Failover Procedures document?

Is there any document or post explaining how to failover/switchower to the redundant DB instance in case the Active DB instance fails (for example when Oracle Data Guard is in use for Data protection)?
Hello Ignas,

Did you escalate this issue internally to get assistance from OutSystems?
Please let me know if you are still looking for this information.

Cheers,
Davide
Hi Davide,

I've raised the question internally, but haven't got confirmation the ticket on OS Support was opened. If you've got any official information on the topic I'd be glad to receive it. I believe it might be useful to other community members as well.


Regards,
Ignas
Hello Ignas,

From what I was able to determine your case wasn't opened on the OutSystems Support. It might be best if you open it directly by sending an email to support@outsystems.com.

Cheers!
Davide