How to Create HTTP EndPoint URL that will process request fromTalkDesk ?

How to Create HTTP EndPoint URL that will process request fromTalkDesk ?

  
Hi Team,

We are planning to integrate OutSystems to the TalkDesk,for that how can i create HTTP endpoint URL that will process request from talkdesk.

Thanks,
Sudhakar.
Hello Sudhakar.

I'm assuming that TalkDesk isn't able to call a webservice and that's why you're going with an HTTP endpoint.

An HTTP endpoint will be just a webscreen where you declare input parameters with the names that will be sent by Talkdesk. To process the data, use the preparation action.

Remember that the remote system does not have a valid session so you need to make the webscreen anonymous and have another way of authenticating the remote server. One that I like a lot is to use the "Internal Only" option of a webflow, if your network layout allows it.

Cheers,
Pedro Cardoso