I have met some issues when send out email by using RichMail.
I didn`t fine the way to fix the issue, please help me to look into it, thanks a lot.
This seems to imply that the DNS server can't find pop.emc.com.
Thanks a lot for the reply.

Hi, I am facing the same issue. How did you fix it? Thanks

Hi Melody,

Did you check whether the address you specified as Server is indeed reachable from the server the Platform runs on?