ETA Task Box is not showing up

ETA Task Box is not showing up

  
I am new to outsystems and the module I am working on. The other who worked created this ETA_Taskbox and it is being working in the Production environment. I have a new requirement to change something in the task box. The thing is I cannot see the taesk box in the dev environment. I went http://dev01/EPA_Taskbox/ and activated the EPA in the Selected espace (for a particular tenant) But it is not showing if there is any new notification. I am not sure how to proceed with this. Any help is greatly appreciated.

Go to your ServiceCenter, look at Monitoring -> Processes

Look for any icon on the left of your Process Name.

If there is any icon, it usually indicates error or process is halted...