[Html2PdfConverter] The process cannot access the file

[Html2PdfConverter] The process cannot access the file

  
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(38)
Published on 24 Mar by Guilherme Pereira
38 votes
Published on 24 Mar by Guilherme Pereira
Hello.

After I finished the configuration (Using the only file available as PDF Generator: Windows (MinGW-w64)) I tried to export a HTML page as PDF. The problem is that the process is running in loop and I'm receiving this error on service center:  "The process cannot access the file (...)  because it is being used by another process."

Did I upload the .exe file in the correct field?

More: This solution is on the cloud.

Thank you,
Miguel Júlio

HI Miguel,

Can you share a screenshot of your configuration page? 

And can you export the error log to see if we can help you?

Cheers,
Guilherme
Hello Guilherme.

Thank you for your help.

At the configuration screen I just uploaded the PDF generator. I think I'm missing some dll files but I can't figure it out where I can get them.

Thank you,
Miguel Júlio
Hi Miguel,

You need to extract the files from that executable (whcih is the installer) and upload them in the specific places.

In the end your configuration page should look something like this:



Hope this helps.

Cheers,
Guilherme
Hello Guilherme.

Everything is working now! Thank you for your help.

Best,
Miguel