BPA Reports don't show workflow picture

BPA Reports don't show workflow picture

  
Hi All,

trying to set up EPA_Taskbox and BAM_Reports: if I try to click on a process at Business Activity Monitoring - Activities page I get this error:

"An internal error occurred and was logged.
Please try again later or contact the administration team.
Sorry for any inconvenience.
Press here to continue"

In /usr/share/jbossas/standalone/log/server.log this error is looged then:

01:53:09,872 SEVERE [javax.enterprise.resource.webcontainer.jsf.lifecycle] (http-/0.0.0.0:8080-2) JSF1054: (Phase ID: RENDER_RESPONSE 6, View ID: /InternalError.jsp) Exception thrown during phase execution: javax.faces.event.PhaseEvent[source=com.sun.faces.lifecycle.LifecycleImpl@358f03cf]
01:53:09,878 ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[default-host].[/EPA_Taskbox].[Faces Servlet]] (http-/0.0.0.0:8080-2) JBWEB000236: Servlet.service() for servlet Faces Servlet threw exception: javax.servlet.jsp.SkipPageException
        at outsystems.hubedition.webwidgets.uicomponent.utils.PageRedirectException.<init>(Unknown Source) [outsystems.hubedition.webwidgets.jar:]
        at outsystems.hubedition.webwidgets.uicomponent.utils.ComponentUtils.invokeBeanPageLoad(Unknown Source) [outsystems.hubedition.webwidgets.jar:]
        at outsystems.hubedition.webwidgets.uicomponent.os_controls.PageComponent.encodeBegin(Unknown Source) [outsystems.hubedition.webwidgets.jar:]
        at javax.faces.component.UIComponent.encodeAll(Unknown Source) [jsf-api.jar:1.2_15-b01-redhat-8]
        at javax.faces.component.UIComponent.encodeAll(Unknown Source) [jsf-api.jar:1.2_15-b01-redhat-8]
        at com.sun.faces.application.ViewHandlerImpl.doRenderView(Unknown Source) [jsf-impl.jar:1.2_15-b01-redhat-8]
        at com.sun.faces.application.ViewHandlerImpl.renderView(Unknown Source) [jsf-impl.jar:1.2_15-b01-redhat-8]
        at com.sun.faces.lifecycle.RenderResponsePhase.execute(Unknown Source) [jsf-impl.jar:1.2_15-b01-redhat-8]
        at com.sun.faces.lifecycle.Phase.doPhase(Unknown Source) [jsf-impl.jar:1.2_15-b01-redhat-8]
        at com.sun.faces.lifecycle.LifecycleImpl.render(Unknown Source) [jsf-impl.jar:1.2_15-b01-redhat-8]
        at javax.faces.webapp.FacesServlet.service(Unknown Source) [jsf-api.jar:1.2_15-b01-redhat-8]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:295) [jbossweb.jar:7.3.1.Final-redhat-1]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214) [jbossweb.jar:7.3.1.Final-redhat-1]
        at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:832) [jbossweb.jar:7.3.1.Final-redhat-1]
        at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:620) [jbossweb.jar:7.3.1.Final-redhat-1]
        at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:553) [jbossweb.jar:7.3.1.Final-redhat-1]
        at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:482) [jbossweb.jar:7.3.1.Final-redhat-1]
        at outsystems.hubedition.webwidgets.managedbean.WebPage.forwardRequestWithouFacesViewState(Unknown Source) [outsystems.hubedition.webwidgets.jar:]
        at outsystems.hubedition.webwidgets.managedbean.WebPage.doForward(Unknown Source) [outsystems.hubedition.webwidgets.jar:]
        at outsystems.hubedition.webwidgets.BaseRequestStartupFilter.redirectTo(Unknown Source) [outsystems.hubedition.webwidgets.jar:]
        at outsystems.hubedition.webwidgets.BaseRequestStartupFilter.handleError(Unknown Source) [outsystems.hubedition.webwidgets.jar:]
        at outsystems.hubedition.webwidgets.BaseRequestStartupFilter.doFilter(Unknown Source) [outsystems.hubedition.webwidgets.jar:]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:246) [jbossweb.jar:7.3.1.Final-redhat-1]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214) [jbossweb.jar:7.3.1.Final-redhat-1]
        at outsystems.hubedition.webwidgets.filters.HttpContextFilter.doFilter(Unknown Source) [outsystems.hubedition.webwidgets.jar:]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:246) [jbossweb.jar:7.3.1.Final-redhat-1]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214) [jbossweb.jar:7.3.1.Final-redhat-1]
        at outsystems.hubedition.webwidgets.filters.HttpContextFilter.doFilter(Unknown Source) [outsystems.hubedition.webwidgets.jar:]
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:246) [jbossweb.jar:7.3.1.Final-redhat-1]
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:214) [jbossweb.jar:7.3.1.Final-redhat-1]
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230) [jbossweb.jar:7.3.1.Final-redhat-1]
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:149) [jbossweb.jar:7.3.1.Final-redhat-1]
        at org.jboss.as.web.security.SecurityContextAssociationValve.invoke(SecurityContextAssociationValve.java:169) [jboss-as-web.jar:7.3.2.Final-redhat-2]
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:145) [jbossweb.jar:7.3.1.Final-redhat-1]
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:97) [jbossweb.jar:7.3.1.Final-redhat-1]
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:102) [jbossweb.jar:7.3.1.Final-redhat-1]
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:336) [jbossweb.jar:7.3.1.Final-redhat-1]
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:856) [jbossweb.jar:7.3.1.Final-redhat-1]
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:653) [jbossweb.jar:7.3.1.Final-redhat-1]
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:926) [jbossweb.jar:7.3.1.Final-redhat-1]
        at java.lang.Thread.run(Thread.java:662) [rt.jar:1.6.0_45]


Any ideas how to fix it?

EPA_Taskbox, BAM_Reports and GraphViz Services applications are installed well (no warnings). Server was rebooted.

Thanks in advance!
Hello Yuri,

You should be able to get more information on that in the Error Log in Service Center.
The "internal error..." message is a friendly message to show to the end user of applications but the actual error details will get logged in the platform's error log.