no push token on PushWoosh

no push token on PushWoosh

  
Hi guys.

I'm not seeing a push token in my OutSystems Now Service console.

I have not idea where to start. Any idea where I can have a look?

Thanks,
Hello Jean,

If you go to the 'User Device Logs' from Outsystems Now Service module (<yourserver>/OutSystemsNowService/UserDevice_List.aspx), you can see the list of all devices that accessed your environment via Outsystems Now. To check the push token you must hover with your mousethe 'Push Token' icon (Check the image below).



I hope that helps you.

Best Regards,
Nuno Roxo
Hi. Thanks for this. But this is exactly where i don't see it. Any idea what could we wrong? Sometimes wonder if it's not my Google Cloud messaging key or setup.
Hello Jean,

Do you see any device on your list? If not you need to install the Outsystems Now on your device, and access to your environment with it. After that you should see the device on that list and the push token. The GCM API key (Server or Browser key) it's only needed during the configuration of your application on pushwoosh control panel (https://cp.pushwoosh.com).

Best Regards.
Nuno.

Thanks for this. I do see the device. The token is not available however ...

Any advice?
Hello Jean,

Which device are you using? You are accessing with the OutSystems Now that is available to download on the apps store of your device?

Best Regards.





Nuno.

For the moment we are trying a different route. We have a skinned shell and there seems to be a problem with it. We are reverting to the standard OutSystems shell. We are receiving the token now. In the site properties we are asked for Site.PushWoosh_ApplicationId and Site.PushWoosh_Auth. When I log into my PushWoosh Account I cant find this Auth.

Any pointers of where it is found?

Solution
Hello Jean,

The application code is under the application name on applications list (https://cp.pushwoosh.com/v2/applications)



The authorization token is on API Access page (https://cp.pushwoosh.com/v2/api_access).



Best Regards,
Nuno Roxo
Solution