REST Integration Error

REST Integration Error

Hi All, 

I have a very strange issue with an integration we have developed with an external label printing platform called Bartender.

Upon setup of the REST method, we have a successful connection and response.

However, when we execute the method, using the exact same params, we receive the following error:

Data at the root level is invalid. Line 1, position 1.

Any ideas why this may be happening?



Hi Robbie,

Usually, that error occurs when the XML that you are trying to read is not well-formed.

That case is a little wierd because it should perform a similar request.

Can you turn on REST trace on ServiceCenter and check the request payload to enable us to help you more on this?

I'll wait for your feedback.