[DBCleaner] Unable to delete content from Email_Content

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Published on 2018-11-23 by Johan den Ouden
36 votes
Published on 2018-11-23 by Johan den Ouden

I have been in touch with support and I'm getting the run around from them and keep pointing me to the dbcleaner to clean up the entity Email_Content.  I was only able to clear out roughly 2.5 GB of space.  I still have roughly 260 GB to clear out of the entity.  I have looked the queries and no matter what I do, I get no results to delete the content of the Email_Content entity.  I really need someones help on this.

Hi Jay,

Did you get an error message in ServiceCenter error log?

Can you post the error you see?

Kind regards,

Remco Dekkinga

I dont see any errors in service center.  The query in the dbcleaner is not returning results so I can delete the content in the Email_Content entity.

I've attached the export of the Database Table Size webscreen.  When attempting to 'PruneOldEmails', there are no results.