OutSystems Now Connection Failed Erro - SSL

  

Hi I'm getting a connection failed error in our custom OutSystems Now custom android app. By error description is related to the SSL certificate. The rare thing is that production cloud environment has the SSL certificate.  

We set the environment URL and navigate the user to de log in page. 

Do we need to set something special in the app to avoid the error. 

Hello Domingo.

Is the SSL certificate of the environment you're connecting to valid? If you have several environments (e.g.: Dev, QA, Production) all of them must have a valid certificate.

You can open the URL in a browser and check if the certificate is valid.

Thanks

César Afonso wrote:

Hello Domingo.

Is the SSL certificate of the environment you're connecting to valid? If you have several environments (e.g.: Dev, QA, Production) all of them must have a valid certificate.

You can open the URL in a browser and check if the certificate is valid.

Thanks

Hi thank you for the response. 

The environment has a valid certificate. But I notice in the browser if I type the enviroment URL without the "https://" it doesn't redirect me to the secure connection. Can I change that configuration or I have to open a case to OutSystems.