Lifetime - unable to change user's password

Lifetime - unable to change user's password

  

Logged in as an Admin, attempted to change developer's password (DeveloperX)

An error occured.

Note: I am able to change any other settings in lifetime for the DeveloperX but not DeveloperX's password?


Hi Robert, can you give us more details? Did you have any "too many failed login attemts" before changing the password? 


Regards

 

Robert Chanphakeo wrote:

Logged in as an Admin, attempted to change developer's password (DeveloperX)

An error occured.

Note: I am able to change any other settings in lifetime for the DeveloperX but not DeveloperX's password?




No, logged into admin once - correctly and then attempted to change the user's password many times. 

Can you check the target environment servicecenter logs for more information?