Transport-level error

Transport-level error

  

Hello,

Sometimes when i try to submit form data i get an error. The error occurs occasionally or when i do load charge tests with a large number of users.

When i check the platform error logs i see the following:


In SQL logs and Event Viewer logs are everything ok.

The platform version is Version 9.1.601.0 and its a environment in cloud.


What can be this error?


Thanks in advance.

Mauro Machado


Hi Mauro,


You are most likelly hitting the limit on the sql connection pool limits (that as a 100 connections default or timeout getting new connections).

You can tweak that in the configuration tool:



Regards,
João Rosado


Thanks for the reply João Rosado,

Our platform is stablished in amazon cloud.

Do you recommend to change this Max Pool size value? To what values?

How can i do that without the acess to configuration tool? Can i change that in Service Studio database connection configuration parameters?  


Regards,

Mauro Machado


Hi Mauro,


If you are using the OutSystems Cloud I can only recommend you to open a support case and explain your problem there.


Regards,
João Rosado

Hello,

I opened a support case but still waiting the response.

If I do load charge tests maybe sometimes the app is hitting the limit on the sql connection pool limits, but the error occurs when the platform have no load charge too (only with the monitoring app).

Anyone with the same error?

Thanks.