App won't update after publishing

App won't update after publishing

  

I am getting the following message on OutSystems Now and on mobile device when my app is starting: 

“An error occurred while trying to update the app. If you want to retry the update, restart the app.  If the problem persists you can reinstall,but all local data will be lost.”

I don't know what is causing it or what to do about it.  I tried re-publishing, but that doesn't help.  I can't move ahead with changes.  Any ideas?  Thanks!

  -- JA

Hi JM,

Are there any related errors in Service Center?

Try uninstalling the app and install it again and see if the problem persists.

João Neves wrote:

Hi JM,

Are there any related errors in Service Center?

Try uninstalling the app and install it again and see if the problem persists.

I tried uninstalling and reinstalling on the mobile device.  When I try running on the device it briefly flashes the login screen and then gives me a message that "There was an error processing your request." and a single option to "RELOAD".  Clicking RELOAD causes it to try again and then come back to the same error screen.


Attached is a copy of the error log.  Ideas about how to get past this??  Thanks!