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Contact the Customer Support team by phone if you have an urgent issue, like not being able to access your PaaS. The calls are answered on a first-come first-serve basis. Our team will give you a ticket number for referencing your specific issue on subsequent updates.

Be sure to properly explain the problem you're experiencing, so that our support engineers can help you solve your problem quickly. Also, make sure you are available in case our support engineers need your assistance for further troubleshooting.