[Mobile] Error after publish

[Mobile] Error after publish

  

Hi,


I've encountered some weird error. Sometimes after I publish my eSpace, and want to test in my device, it become error with message "There was an error processing your request".

It solved if I clear the data on my application manager.

any idea what is the rootcause ?


thanks.



Solution

Hi Tobit,


You can check Service Center for error logs for details on why it is failing.

If you post some log information, platform version information I can try help you identify the cause.


Regards,

João Rosado

Solution

ok tq for ur advice.

I have the same problem.

Checking the ServiceCenter there are no errors.

But in the browser console there are errors that can not find the main page.

The server is new and all mobile applications have this problem.

Would you help me?


Hi Formiga,


Is that in the browser or remote debugging on the device?

Also how does your complete url look like? (the partial urls that are in the error messages in your screenshot always exist in every mobile applications)


Regards,

João Rosado

João Rosado wrote:

Hi Formiga,


Is that in the browser or remote debugging on the device?

Also how does your complete url look like? (the partial urls that are in the error messages in your screenshot always exist in every mobile applications)


Regards,

João Rosado

Hi João,

This error occurs in both.

https://merenda10dev.educacao.pe.gov.br/PreviewInDevices/?IsMobilePreview=True&DeviceName=Smartphone&URL=/BRasil/?_ts=636356188305745375

This server is new and all App Mobiles are not working.
I have already installed some servers and I have never come across this problem.



Very strange.

For some reason all the moduleservices/* url's are not working in your server. (ex: https://merenda10dev.educacao.pe.gov.br/BRasil/moduleservices/ping should not give a 404)

Did you already open a support ticket about it?


Regards,
João Rosado

João Rosado wrote:

Very strange.

For some reason all the moduleservices/* url's are not working in your server. (ex: https://merenda10dev.educacao.pe.gov.br/BRasil/moduleservices/ping should not give a 404)

Did you already open a support ticket about it?


Regards,
João Rosado

Just opened: #2016502 - Mobile Applications doens't work