Symptoms

When trying to execute start the OutSystems Configuration Tool. As the root user, execute: /opt/outsystems/platform/configurationtool.sh. The following error is presented.

===== Restarting OutSystems Services =====


Stopping RMI Registry Service                              [  OK  ]

Stopping OutSystems Deployment Controller Service          [  OK  ]

Stopping OutSystems Deployment Service                     [  OK  ]

Stopping OutSystems Log Service                            [  OK  ]

Stopping OutSystems Scheduler Service                      [  OK  ]

Starting RMI Registry Service                              [  OK  ]

Starting OutSystems Deployment Controller Service[WARNING]

Starting OutSystems Deployment Service                     [  OK  ]

Starting OutSystems Log Service                            [  OK  ]

Service Center Installer v10.0.408.0


Exception in thread "main" java.lang.IllegalStateException: Unable to obtain the connection string. Please run Configuration Tool.

        at outsystems.hubedition.runtimeplatform.Settings.$wfd(Unknown Source)

        at outsystems.hubedition.runtimeplatform.Settings.get(Unknown Source)

        at outsystems.hubedition.runtimeplatform.Settings.isInitalizedPersistentSettings(Unknown Source)

        at outsystems.hubedition.scinstaller.ServiceCenterInstaller.$vqc(Unknown Source)

        at outsystems.hubedition.scinstaller.ServiceCenterInstaller.mainWithExitCode(Unknown Source)

        at outsystems.hubedition.scinstaller.ServiceCenterInstaller.main(Unknown Source)

Caused by: java.lang.IllegalStateException: Unable to obtain the connection string. Please run Configuration Tool.

        at outsystems.internal.db.DatabaseAccess.createPlatformDatabaseAccessProvider(Unknown Source)

        at outsystems.internal.db.DatabaseAccess.<init>(Unknown Source)

        at outsystems.internal.db.DatabaseAccess.getCurrent(Unknown Source)

        at outsystems.internal.db.DatabaseAccess.forSystemDatabase(Unknown Source)

        at outsystems.hubedition.runtimeplatform.Settings.$wzc(Unknown Source)

        ... 6 more


Cause

Upgrade the CentOS operating system beyond version 6.8.  


Resolution:

Command:

cat /etc/redhat-release

Operation Systems Linux CentOs 6.6

yum update

cat /etc/redhat-release

Operation Systems Linux CentOs 6.9

Hi Guilherme,

It's very good that you provide questions with answers on the forum, but it would be better to post the cause and resolution as a reply and mark that reply as solution/correct answer. You will then see that the question has been answered correctly.

Kind regards,

Remco Dekkinga