Service Studio 9 is not compatible with the selected Platform Server 10

Service Studio 9 is not compatible with the selected Platform Server 10

  

Hi,

I had install Service Studio 9 and trying to connect to the environment. But I have this error after connecting. I'm using version 9 because it's what my boss asking me to.

Thanks for your help.

Hi Allan,

Maybe you have to explain your boss that using a servicestudio 9 to a platform server 10 isn't possible .. 

Or on the other hand, maybe the environment of your company isn't transferred to V10 yet and is still using 9, and now you try to connect to your personal environment which is v10. If you want to do the training you have to use v10 service studio, you can use them together on one pc. Switch to 9 when you want to connect to a v9 server,


Regards,

Wim

Ok thanks for your reply :)