I cannot access to the users management console ([environment/users]) with the Admin user. Although I know the credentials of this user (for example I can access the Service Center) I can not access this platform.

Can anyone help?

Thank you.


Hi Carlos,

The admin user for "Users" is not the same as Service Center, they are two separate group of users (one for developers and one for end-users). So the passwords can be different.

If you can't remember it and are locket out open a Support ticket and they will be able to help you.


João Rosado