[Factory Configuration] Unknown user or incorrect password

[Factory Configuration] Unknown user or incorrect password

  
Forge Component
(12)
Published on 9 Nov by OutSystems R&D
12 votes
Published on 9 Nov by OutSystems R&D

Hi,

Everytime I navigate a different screen on Factory Configuration's application, I get the following error in Service Center's logs (note: I'm logged in as admin):

Id:
f20926d3-0139-4c9a-b77e-c785f02de71b
Time of Log:
12-06-2017 12:15:49
eSpace:
ServiceCenter
Tenant:
ServiceCenter
User:

Session Id:
No session
Server:
XXXXXXXX
Module:

Message:


Unknown user or incorrect password


Stack:
   at ssServiceCenter.Actions.ActionLogin_Wrapper(HeContext heContext, String inParamUsername, String inParamPassword, Boolean inParamPersistent, Boolean inParamPasswordIsEncrypted, String inParamEncodedPassword, Boolean& outParamSuccess, Int32& outParamUserId, String& outParamErrorMessage)
-Env-
eSpaceVer: 0 (Id=1, PubId=1, CompiledWith=8.0.0.22)
RequestUrl: http://localhost/ServiceCenter/Operation.asmx (Method: POST)
AppDomain: /LM/W3SVC/1/ROOT/ServiceCenter-1-131392944038646027
FilePath: E:\...\PS\running\ServiceCenter.072135198\
Locale: en-US
DateFormat: dd-MM-yyyy
PID: 704 ('w3wp', Started='15/05/2017 4:00:03', Priv=705Mb, Virt=3249Mb)
TID: 21
Thread Name:
.NET: 2.0.50727.5485


Do you know what the problem might be?

Thanks,

Rui

Hi Rui,

I just published Factory Configuration version 10.0.2 in my personal environment (current Version 10.0.603.0) and was having some problems logging in getting the error "Invalid username or password" although I was using correct credentials.

After refreshing the eSpace references to system components, and refreshing the web reference of the SOAP web service pointing it to my personal environment, and publishing the eSpace, the problem was solved.

Maybe try this.

Cheers,

Tiago Bernardo

Hi again.

For my problem I have determined that refreshing the reference of the SOAP web service was what solved it.

Tiago Bernardo