[IdP Mobile] IDP Mobile - Stuck in AppBrowser

[IdP Mobile] IDP Mobile - Stuck in AppBrowser

  
Forge Component
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Published on 30 Mar by Telmo Martins
1 vote
Published on 30 Mar by Telmo Martins

Hi,

I am trying to use IdP Mobile, but when trying to authenticate (IdPMobileConnectorDemo) the application gets stuck in the browser (Signing in to [Application]).

I checked in the IdP SAML message logs, and the SAML request is sent but there is no response

I am using Okta service, and I tested authentication with a Web application using IdP (same IdP configurations) and it worked fine.

Do you have any idea on how to solve this problem?

Regards

Hi João,

First of all, you need to check if the issue is "calling" okta pages or IdPConnector pages (you can check that debugging the app and the InAppBrowser on the device).

In case of IdPConnector, what's the complete URL called by the InAppBrowser that causes the issue?


Regards,

Hi Telmo,

Thanks for the response.

This is what I get in the console when debugging the app:


Got Something in client
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:596 loadstart
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:597 https://dev-247616.oktapreview.com/app/testdev247616_myapp_1/exkb2bbcl1hnyEQzh0h7/sso/saml
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:598
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:599
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:595 Got Something in client
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:596 loadstart
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:597 https://dev-247616.oktapreview.com/login/login.htm?fromURI=%2Fapp%2Ftestdev247616_myapp_1%2Fexkb2bbcl1hnyEQzh0h7%2Fsso%2Fsaml
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:598
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:599
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:613 Got Something in client
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:614 loadstop
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:615 https://dev-247616.oktapreview.com/login/login.htm?fromURI=%2Fapp%2Ftestdev247616_myapp_1%2Fexkb2bbcl1hnyEQzh0h7%2Fsso%2Fsaml
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:616
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:617
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:613 Got Something in client
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:614 loadstop
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:615 https://dev-247616.oktapreview.com/login/login.htm?fromURI=%2Fapp%2Ftestdev247616_myapp_1%2Fexkb2bbcl1hnyEQzh0h7%2Fsso%2Fsaml
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:616
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:617
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:595 Got Something in client
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:596 loadstart
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:597 https://dev-247616.oktapreview.com/login/sessionCookieRedirect?checkAccount….com%2Fapp%2Ftestdev247616_myapp_1%2Fexkb2bbcl1hnyEQzh0h7%2Fsso%2Fsaml
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:598
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:599
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:595 Got Something in client
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:596 loadstart
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:597 https://dev-247616.oktapreview.com/app/testdev247616_myapp_1/exkb2bbcl1hnyEQzh0h7/sso/saml
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:598
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:599
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:613 Got Something in client
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:614 loadstop
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:615 https://dev-247616.oktapreview.com/app/testdev247616_myapp_1/exkb2bbcl1hnyEQzh0h7/sso/saml
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:616
IdPMobile.IdPMobileFlow.SamlLogin.controller.js?cCIS4YvHHwAXtk2tqVs1ow:617


The applications gets stuck at this point, and no more console logs are printed.

Can you make something out of this?

Hello again, 

I would really like to use your component, do you have any idea of what might be going wrong based on my last reply?

Do you have any suggestions?

Thanks