Switch back authentication provider

Switch back authentication provider

  

Hi There,

In the ServiceCenter we changed the authentication profile of our on premise system to AD, but apparently the configuration isn't done the right way. I think you already know what happened next......now we can't login to our system/studio anymore. Is there any other way to switch back to the standard OS authentication?

I hope you guys can help?!

Kind Regards,

Jasper

Hi Jasper,

How did you change this? On Lifetime right? If that's the case it will affect all environments registered on Lifetime then...

If so and assuming you have access to DBs, look for table OSSYS_AUTHPROVIDER and change ISACTIVE to 0 on Lifetime environment and all others registered in it.


You can run a script:

UPDATE OSSYS_AUTHPROVIDER SET ISACTIVE = 0;
commit;


BR

Tiago

Hi Jasper

You should contact support regarding this issue. I'm sure they'll be able to help.

Cheers!

Solution

Somehow we finally managed to login to lifetime using the Administrator account. So the next step to edit the DB wasn't necessary luckily   

@Tiago Thanks for the quick response!

Solution