Good Day All,

Some of our Users are experiencing a HTTP 500 error after uploading a document using the Upload Widget.

Please see attached for the error description.

Our WAN from one of our Branch to our Head Office Server is 100Mbps.

Previously we encountered similar to it, as advised by Outsystems Support, we increased the process Timeout to 5mins.

We plan to file a support case but before we proceed, may we kindly ask for your comments on this.

We are using Java Stack. The file size being uploaded is 3MB. On Premise Set up.

Thank you and kind regards,


Hi Cristopher,

is the method on your "Upload" button defined as Submit?

Hi Joao,