[In-App Notifications Web] In App notification not working in web

Forge Component
Published on 2017-09-15 by Labs
6 votes
Published on 2017-09-15 by Labs

Hi Team,

I tried to use the in app notification web sample but i am receiving this error.

Can you please help me with this.


Manish jawla


Hello Manish,

From your screenshot I'm assuming that you are trying to use the Sample that comes with the component.

Although the sample showcases how to use the component, you need to configure your own Firebase account into it in order to actually see it running.

To do it, you need to change (via Service Center) the values of 2 site properties, from the eSpace "InAppNotificationsWebSample":

  • FirebaseProjectId
  • FirebaseSecret

For more information you can check the In-App Notifications Web documentation or this post on How To Configure Firebase.


Samuel Jesus



I have followed the same way and tried. There is no problem with send Notifications. I have gone through the debugger and made sure that the notifications are send. 

But, When I use the GetNotifications server action, It does not return anything. Always shows empty. 

I have created the Firebaseproject and assigned the site properties also.

Am I missing anything.