R.I.P. WYSIWYG - Jakob Nielsen's Alertbox

R.I.P. WYSIWYG - Jakob Nielsen's Alertbox

  
Macintosh-style interaction design has reached its limits. A new paradigm, called results-oriented UI, might well be the way to empower users in the future.
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The next version of Microsoft Office (Office 2007, code-named "Office 12") will be based on a new interaction paradigm called the results-oriented user interface. As the demos show, the most obvious departure from the past is that menus and toolbars are all but wiped out. The focus is now on letting users specify the results they want, rather than focusing on the primitive operations required to reach their goals. ...
If anybody else introduced a new user interface paradigm, it would probably remain a curiosity for years, but Microsoft Office has a special status as the world's most-used interaction design. We know from user testing that users often demand that other user interfaces work like Office. When you're used to one style most of the day, you want it in other applications and screens as well.
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http://www.useit.com/alertbox/wysiwyg.html