IT Asset manager in other network subnet

IT Asset manager in other network subnet

  
We have two networks. How can we take asset inventory of these workstations in two network both are in same domain.
Hi,

I didn't quite understand your question, do you have two different domains or you have a single domain?
Have you configured the IP Range in the Settings tab correctly? You can specify two different ranges by using the ; separator.

For now we do not support the inspection of the network using the Active Directory (other than to fetch the domain users). This means that just a single user can be specified to scan the computers, so if you have two different domains you might not be able to scan correctly both.

Cheers,
Tiago Simões
Thanks,



We have one domain with three sets of ip addresses these networks are separated through WAN link.



10.2.0.0
10.3.0.0
10.4.10.0


Above mentioned IP addresses are put in the settings of asset manager. The web server is located in 10.2.0.0 subnet. Asset manager shows only computers from 10.2.0.0. We can ping all these subnets from this server. We have entered domain administrator privileges to server.
From the configuration you have described I think you should change the IP Range in the IT Asset Manager settings page to:

10.2.1-255.1-255;10.3.1-255.1-255;10.4.10.1-255

Cheers,
Tiago Simões
Thanks everybody, it worked.