Lifetime is very slow

Lifetime is very slow

  

Hi All,

I am facing lifetime slowness issue after fresh/new installation.  Dev, qa and production environment is fast. 


servername/lifetime   -- very slow

servername/servicecenter - fast


I found below errors from lifetime espace on servicecenter.

2018-01-03 18:06:16lifetime
(LifeTime)
Unable to connect to the remote serverWeb ReferenceAPAUPOPLIF001Detail
2018-01-03 17:54:14lifetime
(LifeTime)
Unable to connect to the remote serverWeb ReferenceAPAUPOPLIF001Detail
2018-01-03 17:52:44lifetime
(LifeTime)
Unable to connect to the remote serverWeb ReferenceAPAUPOPLIF001Detail
2018-01-03 17:40:38lifetime
(LifeTime)
Unable to connect to the remote serverWeb ReferenceAPAUPOPLIF001Detail


Error details


Id:a003c431-5761-4786-9ff1-c15aa391f4af
Time of Log:2018-01-03 18:06:16
eSpace:lifetime
Tenant:ServiceCenter
User:kprakashbehera (4)
Session Id:j2k514rqnytx10ws3ybhbui2
Server:APAUPOPLIF001
Module:Web Reference
Message:Unable to connect to the remote server
Environment InformationeSpaceVer: 1 (Id=23, PubId=58, CompiledWith=10.0.705.0)
RequestUrl: https://servername.com/lifetime/Environments_List.aspx (Method: GET)
AppDomain: /LM/W3SVC/1/ROOT/lifetime-23-131593703694037604
FilePath: D:\...\PS\running\lifetime.01258059437\Environments_List.aspx
ClientIp: 172.22.43.55 X-Forwarded-For: 106.51.25.104
Locale: en-US
DateFormat: yyyy-MM-dd
PID: 2456 ('w3wp', Started='2/01/2018 11:26:59 AM', Priv=959Mb, Virt=9699Mb)
TID: 36
Thread Name:
.NET: 4.0.30319.42000
Stack:[1] Unable to connect to the remote server
   at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
   at System.Net.HttpWebRequest.GetRequestStream()
   at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
   at ssLifeTimeSDK.WRefPluginConfiguration.WRefPluginConfiguration.ShouldDisplayMenuItemToUser(Int32 inWSUserId, Nullable`1& outWSShouldDisplay)

[2] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 54.66.201.131:80
   at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)

Hi Prakash,

I would say that the lifetime server is taking to much time connecting to one (or more) of the other environments.

Can you answer these question:

  1. In which server is the lifetime running? In its own server? In the same server of some environment? If yes, in which one?
  2. Can the server where lifetime is installed connect to the other servers?
  3. Which of your environments is the 54.66.201.1?

Cheers,

José

Hi Prakash Behera

Were you able to resolve your issue? Im having the same issue?