It's not possible to change your password.

It's not possible to change your password.

  

Hi Community,


It's me again with the Users issue. May I ask what causes the "It's not possible to change your password." message? 


Thank you so much!



Kind regards,

Louise

Hi Louise,

A quick peek in the Users eSpace reveals that this message is shown if:

  • the current password is empty, and
  • the current user is not "admin"

As for why a user can't change it's password if the current one is empty I don't know (but I'll ask around).

Hi Killian,


Thank you for the response! I'll shall check my Users table if one of them is missing something.I can change the other users so I think it's the empty password. 


Thanks again!


Kind regards,

Louise

Solution

Hi Louise,

You're welcome. As far as I can see in to code, the user with username "admin" should be able to change the password, regardless of whether it is filled or not.

Solution

Hi Killian,


With the username "admin" I can change the password. Thank you so much for that! :D 


I also added the role SuperUser and UserManager on another User that I consider as a backup admin and yes finally "It's not possible to change your password." message is gone.


Thank you again! :)


Kind regards,

Louise

You're most welcome :)